Marketer Ape – Digital Marketing Agency India
Last Updated: 22 August 2025
At Marketer Ape, we aim to provide transparent and reliable digital marketing services, including SEO, PPC advertising, social media marketing, and web solutions. This Refund Policy explains when refunds are applicable and the conditions under which they may or may not be issued.
By using our website www.marketerape.com or our services, you agree to the following Refund Policy.
1. General Refund Terms
- Payments made for digital marketing services are non-refundable once the project has started.
- Refunds are only issued under specific circumstances outlined below.
2. Eligibility for Refunds
Refunds may be approved if:
- Services were not delivered as agreed in the initial contract.
- A technical or operational error occurred on our part.
- Duplicate or incorrect billing/payment was made.
3. Non-Refundable Situations
Refunds will not be provided for:
- SEO campaigns, PPC ads, or social media marketing work that has already commenced.
- Delays caused due to client-side issues (late approvals, incomplete data).
- Lack of expected results (SEO rankings, traffic, conversions) since digital marketing outcomes cannot be guaranteed.
- Third-party costs (ad spend, hosting, tools, software) purchased on the client’s behalf.
4. Refund Request Process
To request a refund:
- Email us at [Insert Email] with “Refund Request” in the subject line.
- Include your invoice number, payment date, and reason for request.
- We will review your request within 7–10 business days and notify you of the decision.
5. Mode of Refund
- Approved refunds will be processed through the original payment method.
- Processing times may vary depending on your bank or payment provider.
6. Contact Us
If you have questions about our Refund Policy, contact us:
Marketer Ape – Digital Marketing Agency
Email: Marketerape872@gmail.com
Mobile: +91 8696187117